Xero Privacy

Privacy Policy Summary: Xero Privacy Notice (February 2025)

Product Information

• Product Name: Xero
• Publisher/Service Provider: Xero Group of Companies
• Policy Document Name: Xero Privacy Notice (February 2025)

100-Word Summary of Privacy Policy

Xero’s Privacy Notice outlines how the company collects, processes, and shares personal data across its global cloud-based accounting platform. The policy applies to all data collected through websites, apps, third-party sources, and user interactions. Xero collects personal data such as identity details, payment data, communications, marketing data, and service usage information. The data is used for service delivery, customer support, security, legal compliance, marketing, and AI-driven enhancements. Information may be shared with Xero affiliates, service providers, regulators, and integrated third-party services. Users have rights over their data, including access, correction, deletion, and opting out of marketing communications.

Key Phrases Regarding Information Sharing

• "We’ll only share your personal data with: other companies in the Xero group, third-party service providers, partners, regulators, law enforcement, and potential buyers."
• "Third-party services that you integrate with on our websites and apps… will manage your data according to their own terms and privacy policy."
• "We won’t share your mobile telephone number or SMS opt-in consent status with these third parties for their own marketing purposes without your explicit consent."

Third Parties/Subprocessors

Name of Subprocessor	Purpose of Information Sharing	Kind of Information Shared	What Kind of Information Can Users Opt Out Of Being Shared	Directions and/or Links for How to Opt Out of Information Sharing
Xero Group Companies	Service provision and operation	Personal data required for services	None	N/A
Third-party service providers	Billing, customer support, security, analytics, marketing	Identity, payment, communications, device, service usage data	Marketing communications	Users can manage preferences in account settings or privacy controls
Integrated third-party apps	Enhancing services through integrations	Depends on service	Varies by service	Users must manage settings within the third-party app
Regulators and law enforcement	Compliance with legal obligations	Relevant legal data	None	N/A
Potential buyers (M&A)	Business transitions	Business-related user data	None	N/A

Contact Information

For more details, users can visit Xero’s Contact Page or email legalnotices@xero.com.