Xero Privacy
Privacy Policy Summary: Xero Privacy Notice (February 2025)
Product Information
- Product Name: Xero
- Publisher/Service Provider: Xero Group of Companies
- Policy Document Name: Xero Privacy Notice (February 2025)
100-Word Summary of Privacy Policy
Xero’s Privacy Notice outlines how the company collects, processes, and shares personal data across its global cloud-based accounting platform. The policy applies to all data collected through websites, apps, third-party sources, and user interactions. Xero collects personal data such as identity details, payment data, communications, marketing data, and service usage information. The data is used for service delivery, customer support, security, legal compliance, marketing, and AI-driven enhancements. Information may be shared with Xero affiliates, service providers, regulators, and integrated third-party services. Users have rights over their data, including access, correction, deletion, and opting out of marketing communications.
Key Phrases Regarding Information Sharing
- "We’ll only share your personal data with: other companies in the Xero group, third-party service providers, partners, regulators, law enforcement, and potential buyers."
- "Third-party services that you integrate with on our websites and apps… will manage your data according to their own terms and privacy policy."
- "We won’t share your mobile telephone number or SMS opt-in consent status with these third parties for their own marketing purposes without your explicit consent."
Third Parties/Subprocessors
| Name of Subprocessor | Purpose of Information Sharing | Kind of Information Shared | What Kind of Information Can Users Opt Out Of Being Shared | Directions and/or Links for How to Opt Out of Information Sharing |
|---|---|---|---|---|
| Xero Group Companies | Service provision and operation | Personal data required for services | None | N/A |
| Third-party service providers | Billing, customer support, security, analytics, marketing | Identity, payment, communications, device, service usage data | Marketing communications | Users can manage preferences in account settings or privacy controls |
| Integrated third-party apps | Enhancing services through integrations | Depends on service | Varies by service | Users must manage settings within the third-party app |
| Regulators and law enforcement | Compliance with legal obligations | Relevant legal data | None | N/A |
| Potential buyers (M&A) | Business transitions | Business-related user data | None | N/A |
Contact Information
For more details, users can visit Xero’s Contact Page or email legalnotices@xero.com.
