Anthropic (Claude)
Anthropic Claude Terms of Service Summaries
Anthropic Claude Consumer Terms of Service Summary
Product Name: Claude.ai / Claude Pro (Consumer Services)
Publisher/Service Provider: Anthropic, PBC
Policy Document Name: Anthropic Consumer Terms of Service (Effective October 8, 2025)
300-Word Summary
Anthropic’s Consumer Terms of Service govern individual use of Claude.ai, Claude Pro, and related consumer-facing services. Users must be at least 18 years old (or the minimum age of consent in their jurisdiction) and are responsible for maintaining account security and all activity conducted under their accounts. Anthropic may associate accounts using organizational email domains with enterprise accounts, potentially allowing employers or organizations to monitor user activity and content.
The agreement imposes extensive restrictions on prohibited uses, including reverse engineering, scraping, training competing AI systems, unauthorized automation, securities-related advice, unlawful conduct, or attempts to circumvent system protections. Users retain ownership rights in their Inputs, while Anthropic assigns any rights it may have in generated Outputs back to the user. However, Anthropic reserves broad rights to use user Inputs and Outputs (“Materials”) to operate, improve, and train models unless the user opts out through account settings. Even after opting out, Anthropic may still use materials for feedback analysis and safety review purposes.
The Terms emphasize that Outputs and automated Actions may be inaccurate, incomplete, misleading, or inconsistent with Anthropic’s views, and users are warned not to rely on them without independent verification. Subscription terms govern recurring billing, cancellations, refunds, and country-specific cancellation rights. Anthropic reserves broad authority to suspend or terminate accounts, modify services or pricing, and remove third-party content that violates policies or laws.
Liability protections strongly favor Anthropic. Services are provided “as is,” with broad disclaimers of warranties and strict limits on damages. Users indemnify Anthropic against claims arising from misuse of services, legal violations, or products built using Claude. Disputes are governed by California law and resolved in California courts.
Key Phrases Regarding Information Sharing
- “We may use Materials to provide, maintain, and improve the Services and to develop other products and services, including training our models, unless you opt out of training through your account settings.”
- “Your Account may be linked to the organization’s Anthropic enterprise account, and the organization’s administrator may be able to monitor and control the Account, including having access to Materials.”
- “We reserve the right…to report information from or about you, including Inputs, Outputs, or Actions to law enforcement.”
Explicit Third Parties / Subprocessors Mentioned
| Name of Third Party | Purpose of Information Sharing | Kind of Information Shared | User Opt-Out Available? | Opt-Out Method |
|---|---|---|---|---|
| App Distributors (e.g., app stores) | Subscription billing and payment processing | Billing and payment data | No specific opt-out | Governed by app distributor settings |
| Employer/Organization Enterprise Account Administrators | Enterprise account monitoring and administration | Inputs, Outputs, account activity, Materials | Limited | Use personal rather than organizational account/email |
| Third-Party Integrations and Services | Enable integrations and requested actions | Inputs, Outputs, and operational data necessary for integrations | Depends on integration | Avoid enabling integrations |
| Law Enforcement / Government Authorities | Legal compliance and investigations | Inputs, Outputs, Actions, account information | No | None specified |
| Payment Processors | Process subscription fees | Billing and payment information | No | None specified |
Anthropic Claude Commercial Terms of Service Summary
Product Name: Anthropic API / Commercial Services
Publisher/Service Provider: Anthropic Ireland Limited or Anthropic, PBC
Policy Document Name: Anthropic Commercial Terms of Service (Effective June 17, 2025)
300-Word Summary
Anthropic’s Commercial Terms of Service govern business and organizational use of Anthropic APIs and commercial offerings. Unlike the consumer terms, these terms are specifically designed for enterprise and developer customers integrating Claude into products and services. Customers must have authority to bind their organizations and are responsible for ensuring users comply with applicable laws and Anthropic policies.
A key distinction is Anthropic’s commitment not to train models on customer content submitted through commercial services. Customers retain ownership of Inputs and Outputs, and Anthropic disclaims ownership rights in customer content. Data handling is governed through a separate Data Processing Addendum (DPA), which is incorporated into the agreement.
The terms include strong confidentiality obligations, defining customer content as confidential information and restricting disclosure except where legally required. Customers may use Anthropic services to power their own applications and end-user services, subject to usage restrictions that prohibit competing AI development, reverse engineering, or misuse. Customers are responsible for validating outputs and notifying end users that outputs may be inaccurate or misleading.
Commercial customers are subject to payment obligations based on Anthropic’s pricing schedule, including potential prepaid credits and tax gross-up requirements. Anthropic may suspend or terminate services for policy violations, legal compliance concerns, security risks, or nonpayment.
The agreement contains detailed indemnification provisions. Anthropic agrees to defend customers against certain third-party intellectual property claims arising from authorized paid use of services, while customers indemnify Anthropic for claims arising from their inputs or misuse. Disputes are resolved through binding arbitration rather than court litigation, with venue rules depending on customer geography. Liability limitations cap damages to fees paid in the prior 12 months.
Key Phrases Regarding Information Sharing
- “Anthropic may not train models on Customer Content from Services.”
- “Data submitted through the Services will be processed in accordance with the Anthropic Data Processing Addendum (‘DPA’).”
- “Customer Content is Customer’s Confidential Information.”
Explicit Third Parties / Subprocessors Mentioned
| Name of Third Party | Purpose of Information Sharing | Kind of Information Shared | User Opt-Out Available? | Opt-Out Method |
|---|---|---|---|---|
| Third Party Features Providers | Optional third-party integrations and services | Customer Inputs and related operational data | Yes | Do not enable Third Party Features |
| Vendors/Subprocessors supporting Anthropic services | Infrastructure and operational support | Service-related customer data | Not specified | None specified |
| Arbitration Providers (JAMS / UNCITRAL arbitration bodies) | Dispute resolution | Dispute-related records and legal materials | No | None specified |
| Government Authorities / Courts | Legal compliance obligations | Confidential information where legally required | No | None specified |
Major Differences Between the Consumer and Commercial Terms
| Topic | Consumer Terms | Commercial Terms |
|---|---|---|
| Intended Audience | Individual consumers using Claude.ai and Claude Pro | Businesses, developers, and organizations using APIs/services |
| Training on User Data | Anthropic may train on Inputs/Outputs unless user opts out | Anthropic explicitly states it does not train on customer content |
| Data Governance | References general Privacy Policy | Incorporates a formal Data Processing Addendum (DPA) |
| Confidentiality Protections | Minimal confidentiality language | Extensive confidentiality obligations |
| Ownership of Outputs | Anthropic assigns rights in Outputs to users | Customer owns Outputs and Inputs |
| Account Monitoring | Enterprise admins may access employee-linked accounts | Organization itself manages users and accounts |
| Dispute Resolution | California courts | Mandatory arbitration |
| Indemnification | User broadly indemnifies Anthropic | Mutual indemnification provisions |
| Liability Cap | Greater of $100 or fees paid in previous 6 months | Fees paid in previous 12 months |
| Subscription Model | Consumer subscriptions (Claude Pro) | API usage and enterprise billing |
| AI Training Opt-Out | Available through account settings | Not needed because no training on customer content |
| Third-Party Features | General integrations | Formal "Third Party Features" framework |
| Marketing Rights | No express customer publicity rights | Anthropic may publicly identify customer unless customer opts out |
| Geographic Legal Structure | Anthropic PBC | Anthropic Ireland Ltd. for EEA/UK/Switzerland customers |
| User Obligations | Personal-use restrictions | Enterprise compliance and user management obligations |
