Adobe Privacy Policy

Adobe Privacy Policy Summary

Product Name

Adobe Services and Software (including Creative Cloud, Document Cloud, Adobe Express, Behance, and related Adobe services)

Publisher/Service Provider

Adobe Inc. (U.S.), Adobe Systems Software Ireland Limited, or Adobe KK, depending on user location

Policy Document Name

Adobe Privacy Policy (Last Updated October 24, 2025)

300-Word Summary of Privacy Policy

Adobe collects a broad range of personal information when users create Adobe accounts, purchase products, use Adobe services, interact with customer support, or engage with Adobe websites and applications. Information collected includes identifiers (name, email, address, phone number), payment and transaction data, account information, device and usage data, content stored or processed through Adobe services, demographic information, and, in certain circumstances, sensitive information such as precise geolocation, accessibility information, or biometric data used for optional features.

Adobe uses this information to provide and support its services, process payments, manage subscriptions, verify identities, improve products, personalize experiences, conduct analytics, prevent fraud, comply with legal obligations, and market products and services. Adobe may analyze cloud content and usage patterns using automated technologies and, in some situations, human review. Publicly shared content may also be reviewed for safety, abuse prevention, and intellectual property compliance. Users may have rights to opt out of certain analytics, marketing, and content-analysis activities.

Adobe shares information within the Adobe corporate family and with various third parties including resellers, advertising partners, social media platforms, fraud-prevention providers, payment processors, analytics providers, hosting providers, customer support vendors, artificial intelligence technology providers, and other service providers acting on Adobe’s behalf. Information may also be disclosed to employers when business-domain email addresses are used, to government authorities when legally required, and in connection with mergers, acquisitions, or business transfers.

Adobe stores and processes data globally, including in the United States and India, and relies on legal transfer mechanisms such as the EU-U.S. Data Privacy Framework. Users may access, correct, delete, restrict, port, or object to processing of their personal information, depending on applicable law. Adobe supports Global Privacy Control signals for advertising-cookie opt-outs and provides mechanisms to unsubscribe from marketing communications and manage privacy preferences.

Key Phrases Regarding Information Sharing with Others

• "We disclose personal information to other companies in the Adobe family and with advertising and sales partners consistent with your choices."
• "We will disclose your personal information within the Adobe family of companies."
• "We will also disclose your personal information with other third-party data controllers."
• "The types of third parties your information may be disclosed to include: our resellers and other sales and advertising partners, retailers, advertisers, ad agencies, advertising networks and platforms, information service providers, fraud monitoring and prevention providers, and publishers."
• "We may provide your personal information to that business" when a business-domain email address is used.
• "We will also disclose your personal information to companies that help us run our business by processing personal information on behalf of Adobe."

Explicit Third Parties / Subprocessors

Name of Subprocessor / Third Party	Purpose of Information Sharing	Kind of Information Shared	User Opt-Out Available?	How to Opt Out
Adobe Family of Companies	Service delivery, account management, business operations, marketing	Account data, usage data, transaction data, profile information	Limited	Privacy rights request form; applicable legal rights requests
Resellers	Product sales and fulfillment	Contact information, licensing and transaction information	Generally No	N/A
Sales Partners	Sales and marketing activities	Contact, account, usage, and marketing-related data	Yes, for marketing uses	Adobe privacy preferences and marketing opt-out tools
Advertising Partners	Personalized advertising and campaign measurement	Website/app interaction data, advertising identifiers, usage data	Yes	Advertising preferences, cookie controls, Global Privacy Control
Advertisers	Marketing and advertising services	Marketing-related and interaction data	Yes	Marketing preferences and cookie settings
Ad Agencies	Advertising campaign management	Advertising and interaction data	Yes	Marketing preferences and cookie settings
Advertising Networks and Platforms	Targeted advertising and measurement	Website visits, ad interactions, identifiers	Yes	Cookie settings, Global Privacy Control, privacy preferences
Social Media Platforms	Social sign-on, advertising measurement, audience targeting	Profile data, website/app activity, ad interaction information	Yes	Social platform settings and Adobe advertising controls
Information Service Providers	Business intelligence, company data enrichment	Professional and business profile information	Limited	Privacy rights requests where applicable
Fraud Monitoring and Prevention Providers	Fraud detection and security	Transaction, device, account, and usage data	No	Necessary for security purposes
Payment Processing Services	Payment processing and fraud prevention	Billing information, payment details, transaction records	No	Necessary for payment processing
Customer Support Providers	Customer service operations	Support communications, account information	No	Necessary to provide support
Analytics Providers	Website and application analytics	Usage data, device data, browsing activity	Often Yes	Cookie settings and analytics opt-out controls
Session Replay Providers	User experience analysis	Website/app interaction recordings and session data	Often Yes	Cookie controls and privacy settings
AI Technology Providers	Content and communication analysis, service functionality	User content, prompts, communications, metadata	In some cases	Product-specific settings and content-analysis opt-outs
Hosting Providers	Data storage and infrastructure	Stored account data, content, and service data	No	Necessary for service operation
Employers/Organizations Using Business Domains	Account migration and enterprise administration	Account and identity information	Limited	Use personal email account where appropriate
Government Authorities and Law Enforcement	Legal compliance and investigations	Information required by law or legal process	No	Not applicable
Prospective Purchasers, Acquirers, and Advisors	Corporate transactions	User information as business assets	No	Not applicable

User Opt-Out Rights and Instructions

• Update marketing preferences in your Adobe ID profile.
• Use account privacy settings within Adobe applications and services.
• Click unsubscribe links in Adobe marketing emails.
• Submit privacy rights requests through Adobe's Privacy Inquiry Form.
• Use browser cookie controls and Adobe cookie preference tools.
• Enable Global Privacy Control (GPC) in supported browsers to opt out of advertising cookies.
• Exercise rights to access, correct, delete, restrict, object to processing, or port personal information where applicable by law.

Source

Adobe Privacy Policy (Last Updated October 24, 2025).